Up2Riverside.org Privacy Policy
Effective Date: April 25, 2025
Up2Riverside.org (“we,” “our,” or “us”) is committed to protecting your privacy. This website is provided as a mental health resource, managed and maintained by Civilian Agency (“the Agency”). This Privacy Policy explains how we collect, use, and protect your information, and your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Information We Collect
We may collect personal information such as your name and email address when you choose to submit it through a form on the website. In addition, we collect information about how you use the site, including your IP address, the type of device you are using, the pages you visit, the referring website, and how much time you spend on each page.
How We Collect It
We collect information in two primary ways. First, you may provide it directly, such as when filling out a contact form or sending us an email. Second, we collect data automatically through cookies and similar tracking technologies. These include tools like Google Analytics and Meta Pixel, which help us understand how visitors engage with the website. You can control or disable cookies using your browser settings or privacy tools.
How We Use Your Information
The information we collect is used to improve the performance and content of the website, enhance your overall experience, respond to questions or requests, and better understand visitor behavior. It also helps us evaluate the reach and effectiveness of our awareness and outreach efforts.
How We Share Information
We do not sell your personal information. However, we may share data with third-party service providers who help us operate, maintain, or analyze the website. These partners are only permitted to use your information to perform the tasks we have asked of them and are required to handle it in compliance with applicable privacy regulations.
How Long We Keep Your Information
We retain personal information only as long as necessary for the purposes outlined in this policy, unless required to be retained by law.
Your Rights Under California Law
If you are a California resident, you have the right to know what personal information we collect, how it is used, and to request the deletion of your personal data. You also have the right to opt out of the sale of your personal information, although we do not sell your data. Additionally, we will not discriminate against you for exercising your privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). To exercise any of these rights, please contact us at privacy@civilian.com.
Users Who Live Outside of the United States
If you are accessing this website from outside the United States, you consent to the transfer of your data to countries, including the United States, where privacy laws may differ from those in your country of residence.
Data Security
We take reasonable measures to protect your personal information using standard security practices. However, no method of data transmission or storage over the internet is completely secure, and we cannot guarantee absolute protection.
Children’s Privacy
This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have received information from a child under 13 without verified parental consent, we will delete that information.
Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of those external sites and recommend reviewing their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you can contact us at privacy@civilian.com.